Join Our Diverse And Dynamic Team At Only B2B

Only B2B is a lead generation services company. In an inside sales role, your responsibilities typically revolve around generating and qualifying leads through remote communication channels such as phone calls, emails, and online platforms. Here's an overview of roles, responsibilities, requirements, and qualifications for such a position:


Roles and Responsibilities:

Lead Generation:

  • Use various lead generation tools and techniques to identify potential prospects.
  • Research and gather information about target industries, companies, and decision-makers.
  • Develop and maintain a pipeline of leads through outbound prospecting efforts.

Qualification:

  • Conduct initial qualification calls to assess a lead's potential fit for the company's services.
  • Determine the prospect's needs, pain points, budget, and decision-making process.
  • Identify key decision-makers and influencers within the prospect's organization.

Relationship Building:

  • Build rapport and establish relationships with leads through effective communication.
  • Provide information about the company's services, benefits, and value proposition.
  • Address prospects' questions, objections, and concerns to move them through the sales funnel.

Collaboration:

  • Work closely with sales teams to hand off qualified leads for further nurturing and conversion.
  • Provide feedback on lead quality, market trends, and customer insights to improve strategies.

Documentation and Reporting:

  • Maintain accurate records of lead interactions, conversations, and progress in CRM systems.
  • Prepare regular reports on lead generation metrics, conversion rates, and sales performance.
  • Analyze data to identify areas for improvement and optimize sales processes.

Working Days:

  • Monday- Friday (Sat - Sun fixed off)
  • Candidate should be flexible to shift timing.

    • Qualifications:

    • Bachelor's degree in business, marketing, communication, or a related field is often preferred but not always required.
    • Previous experience in inside sales, outbound calling, or lead generation roles is highly beneficial.
    • Familiarity with CRM software (e.g., Salesforce, HubSpot) and lead generation tools (e.g., LinkedIn Sales Navigator, ZoomInfo) is advantageous.
    • Excellent verbal and written communication skills are essential for engaging prospects effectively.
    • Ability to articulate value propositions, handle objections, and build relationships remotely.
    • Strong sales acumen with a focus on lead qualification, prospecting, and conversion.

    Requirements:

    • Basic understanding of marketing principles and digital marketing channels can be beneficial.
    • Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced sales environment.
    • Attention to detail in documenting lead information, updating records, and following up with prospects.
    • Willingness to learn and adapt to new sales techniques, industry trends, and customer preferences.
    • Resilience in handling rejection, overcoming obstacles, and maintaining motivation in a challenging role.
    • Comfortable using technology and digital tools for communication, data analysis, and reporting.

    Package:

  • Competitive salary based on experience and qualifications.
  • Health insurance coverage.
  • Paid time off and holidays.
  • Opportunities for career growth and advancement within the company.



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    As a Team Leader Operations at our outbound call center specializing in lead generation, you will be responsible for leading and managing a team of outbound call center agents. Your primary goal will be to ensure the team meets and exceeds targets for generating high-quality leads while maintaining excellent customer service standards. You will also play a key role in training, coaching, and motivating team members to maximize their performance and achieve operational excellence.


    Key Responsibilities:

    • Lead, manage, and motivate a team of outbound call center agents to achieve daily, weekly, and monthly lead generation targets.
    • Monitor team performance closely and provide regular feedback, coaching, and training to improve individual and team performance.
    • Develop and implement strategies to optimize lead generation processes, improve conversion rates, and increase overall productivity.
    • Conduct regular performance evaluations and create development plans for team members to support their growth and career progression.
    • Ensure compliance with company policies, procedures, and quality standards in all outbound calling activities.
    • Collaborate with other departments such as Sales, Quality Assurance, and other operations leaders to align efforts and achieve company goals.
    • Handle escalated customer issues and complaints effectively and professionally, striving for customer satisfaction and retention.
    • Generate and analyze reports on key performance metrics, identify trends, and make data-driven decisions to drive continuous improvement.
    • Stay updated on industry trends, best practices, and technologies related to outbound calling and lead generation.
    • Foster a positive and inclusive work environment that encourages teamwork, creativity, and professional development.

    Working Days:

  • Monday- Friday (Sat - Sun fixed off)
  • Candidate should be flexible to shift timing.

    • Qualifications and Skills:

    • Proven experience of 2-3 years in a similar role within an outbound call center environment, preferably in lead generation or sales.
    • Strong leadership and people management skills with a track record of successfully leading and developing high-performing teams.
    • Excellent communication, interpersonal, and conflict resolution skills.
    • Ability to thrive in a fast-paced, target-driven environment and drive results through effective performance management.
    • Solid understanding of outbound calling techniques, lead generation strategies, and customer relationship management.
    • Proficiency in using call center software, CRM systems, and Microsoft Office Suite.
    • Analytical mindset with the ability to interpret data, generate insights, and make strategic recommendations.
    • Bachelor’s degree in business, marketing, or a related field is preferred but not required.

    Package & Benefits:

    • Competitive salary with performance-based incentives.
    • Comprehensive health and wellness benefits package.
    • Opportunities for professional growth and career advancement.
    • Supportive and collaborative work environment
    • Paid time off and holidays.


    If you are a results-oriented leader with a passion for driving performance and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity!


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    Roles and Responsibilities:

  • Full Execution of the recruitment process (Including Job Posting, Phone Interviewing,Cold Calling ,Regular Communication with Candidates, End to End recruitments ).
  • Screening, sourcing, scheduling interviews and closing positions required by operations.
  • Confirming the employment through proper screening and regular follow up.
  • Ability to work with normal sourcing avenues such as job portals, social networking , references, head hunting etc as well as to innovate new recruiting techniques.
  • Maintenance of Database.


    • Working Days:

  • Monday- Friday (Sat - Sun fixed off)
  • Candidate should be flexible to shift timing.

    • Requirements & Qualifications:

  • Excellent communication skills required.
  • Good written and Verbal Communication.
  • 6 months- 2 years of Experience in recruitments(International BPO’s /ITES Companies).
  • Consultancy experience is preferred.
  • Immediate joiner preferred.
  • Female candidate preferred.



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    The role of a Quality Analyst is multifaceted, involving monitoring, evaluating, coaching, and continuous improvement to ensure that the organization delivers high-quality service and meets its performance objectives.


    Roles and Responsibilities:

  • Evaluate outbound calls for adherence to quality standards and compliance regulations.
  • Provide feedback and coaching to agents to enhance performance and customer interactions.
  • Conduct regular audits and assessments to ensure consistency and accuracy in call handling.
  • Analyze data and trends to identify areas for improvement and develop strategies to enhance overall performance.
  • Collaborate with management to implement quality improvement initiatives and best practices.
  • Maintain documentation of quality assurance processes and results.
  • Assist in the development and delivery of training programs for agents.
  • Handle escalated customer issues related to quality concerns.
  • Stay updated on industry trends and best practices in quality assurance.

    • Working Days:

  • Monday- Friday (Sat - Sun fixed off)
  • Candidate should be flexible to shift timing.

    • Package::

  • Competitive salary based on experience and qualifications.
  • Health insurance coverage.
  • Paid time off and holidays.
  • Opportunities for career growth and advancement within the company.

    • Requirements :

  • Bachelor's degree or equivalent work experience.
  • Previous experience in a quality assurance role, preferably in a call center environment.
  • Strong understanding of quality assurance processes and methodologies.
  • Excellent attention to detail and analytical skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Proficiency in using quality monitoring tools and software.
  • Flexibility to work in shifts as required.
  • Knowledge of outbound call center operations and regulations.

    • Qualifications:

  • Bachelor's degree in any field.
  • Minimum of 2 years of experience in quality assurance or a related field.
  • Certification in quality management or related areas is a plus.
  • Familiarity with CRM systems and call center technology.
  • Strong problem-solving skills and the ability to handle challenging situations professionally.
  • Commitment to delivering high-quality service and meeting performance targets.
  • Ability to adapt to a fast-paced and dynamic work environment.



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    Roles and Responsibilities:

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Route qualifiedopportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects


    • Working Days:

  • Monday- Friday (Sat - Sun fixed off)
  • Candidate should be flexible to shift timing.

    • Requirements & Qualifications:

  • Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
  • Proven inside sales experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialling dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Persuasive and goal-oriented
  • Possesses anenergetic, outgoing, and friendly demeanor
  • Eager to expand company with new sales, clients, and territories
  • Ability to work independently or as an active member of a team
  • Previous experience in outbound call center, inside sales experience, or related sales experience preferred
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experiencepreferred



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